Shipping policy

At Self Style, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders across Pakistan, including estimated delivery times, shipping charges, and important delivery information.

By placing an order with Self Style, you agree to the terms outlined in this Shipping Policy.

1. Shipping Coverage

• Self Style delivers orders across Pakistan.
• Deliveries to remote or hard-to-reach locations may require additional shipping time.
• Shipping availability may vary depending on the courier service operating in your area.

2. Shipping Charges

• Shipping charges are calculated based on your delivery location and the selected shipping method.
• Delivery charges for Karachi may differ from those for other cities in Pakistan.
• The final shipping cost is displayed during checkout before you confirm your order.

3. Estimated Delivery Time

Estimated delivery times are as follows:

• 2–5 working days

Please note that delivery times are estimates and may vary due to public holidays, weather conditions, courier delays, high order volumes, or other circumstances beyond our control.

4. Order Processing

• Orders are processed after successful order confirmation and, where applicable, payment verification.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During promotional campaigns, seasonal sales, or holidays, order processing may take slightly longer than usual.

5. Courier Partners

• Self Style works with trusted third-party courier companies to deliver orders across Pakistan.
• Once your order has been dispatched, the courier company is responsible for transporting and delivering your package.
• Where available, tracking information will be shared via SMS, WhatsApp, or email so you can monitor your shipment.

6. Failed or Delayed Deliveries

A delivery may fail if:

• The shipping address is incorrect or incomplete.
• The provided phone number is unavailable or unreachable.
• The customer is unavailable at the delivery location after reasonable delivery attempts.

In such cases:

• Additional shipping or re-delivery charges may apply.
• Self Style reserves the right to cancel the order if delivery cannot be completed successfully.

7. Delivery Responsibility

• Customers are responsible for providing accurate delivery information when placing an order.
• Self Style is not responsible for delivery delays caused by courier companies, natural disasters, government restrictions, strikes, or other events beyond our reasonable control.

8. Contact Us

If you have any questions regarding this Shipping Policy or the delivery of your order, please contact our customer support team.

Email: info@selfstyle.pk

We are always happy to assist you with your shipping and delivery inquiries.